Data Protection Policy

1. Who We Are and Your Data Management

Licensed and overseen by Ethiopia's National Lottery Administration, Habtam Bet operates as an online gaming service and functions as your data controller in accordance with Ethiopian data protection regulations and worldwide privacy standards. Your website activity and account registration are overseen by Global Ad Ventures Ltd., the organization running Habtam Bet, which maintains authority for how information flows through our systems.

Have questions about privacy or want to use your data rights? Connect with us via [email protected]- we will handle all inquiries within 30 days.

2. What Information We Obtain

Creating your account means you're sharing information with us that Habtam Bet will receive:

• Full name, date of birth, and citizenship
• Email and mobile phone details
• Home address needed for verification
• Government ID or passport during identity check
• Banking and payment method details for deposits and payouts
• Bank or mobile money credentials for ETB fund transfers

When you browse our site, we automatically gather data about your activity. This captures your IP address, web browser info, operating system type, pages you visit, how long you stay, and where you came from. Your identity stays separate from this automatic tracking unless you sign into your account.

3. Reasons Behind Our Data Collection

Your personal information is processed by Habtam Bet for these purposes: Setting up your account and verifying who you are, which our gaming permit requires. Managing money flow for deposits, cash-outs, and betting transactions. Following responsible gaming laws, like confirming your age and processing voluntary bans. Fighting financial wrongdoing with AML protocols and spotting fraud. Helping customers through support and account updates. Using data patterns to make the platform better.

Our data usage stays within these defined purposes. We never sell your information to third parties. Your data doesn't reach outside marketing organizations without you explicitly agreeing to it.

4. What Permits Us to Process Your Data

Processing your information happens under these legal grounds: Service delivery. Getting your account running and handling payments demand specific personal details. Your authorization. Before we use your information for anything beyond regular account functions and financial handling, we ask permission. Legal requirements. Ethiopian gaming statutes and NLA rules demand that we confirm identities and complete AML screening. Business necessity. To stop fraud, block misuse, and keep systems secure, we manage limited data.

5. Verifying You're 18+ (KYC Process)

Our NLA gaming permit mandates that Habtam Bet authenticate players and verify their age before real-money betting starts. At account creation, provide a government ID or passport. We verify only that you meet the age requirement and your details match your account. These files remain secured throughout your active account and for an additional six months following account termination, as required by regulatory filing standards.

Skipping verification means real-money betting isn't available to you. Trial-mode access might be offered without verification, subject to our platform rules.

6. Tracking and Cookie Technology

To operate your account, ensure safety, and track player interaction patterns, Habtam Bet employs cookies. Core cookies sustain your logged-in state and prevent hackers from accessing your account. Data tracking cookies monitor overall traffic and which games draw crowds, without identifying individuals. Setting cookies preserve language choice and how you like the interface arranged. Tracking through marketing cookies activates when you've clicked an affiliate link directing you to Habtam Bet.

Browser preferences give you cookie control. Switching them off might block logins and harm how the site works. We skip using third-party cookies for tracking you across different platforms. View our complete Cookie Guidelines to find out more.

7. Application Data and Installation

Available as both iOS and Android editions, Habtam Bet has mobile applications. When you grab our app, the app marketplace (Google Play or Apple App Store) captures details about your phone. The software itself gathers the same information as the internet version and maintains the same safeguards. Permission requests for location, camera, or contact lists show up only during actions requiring these features. You can refuse these permissions. The app won't monitor what you do after you close it.

8. Securing Financial Information and Payments

ETB funds move through mobile payment platforms and standard banking at Habtam Bet. Payment data travels using TLS 1.2 encryption within HTTPS secure channels. Complete account numbers and card data are never stored on our machines. We use token-based systems instead, where a unique code stands in for your payment method rather than your genuine banking data. Banking partners handling transactions follow PCI-DSS requirements.

Mobile wallet withdrawals usually settle within one to three business days; standard bank transfers typically complete in two to five days. Your account provides instant access to your complete transaction listing anytime.

9. Data Storage and Server Location

Powerful encrypted cloud servers run Habtam Bet. Your data sits in secured databases where only authorized people can look. We don't move player details internationally or to foreign servers except with your clear consent and regulatory protection. Automated daily backups across all systems safeguard against information disappearance. If international data movement becomes operationally necessary someday, we'll update this statement and alert you.

10. How We Store and Delete Your Data

We preserve your personal records only when needed for operating gaming services or meeting legal requirements. While your account runs, all your information stays available. Upon account termination, ID documents and transaction records get held for six months per AML regulations. After six months pass, all your personal information gets erased unless law mandates we keep it.

Whenever you choose, you can shut down your account. Ask for data removal through account options or reach out to [email protected]- mandatory backup copies might keep some data for as long as 12 months.

11. Your Rights Over Your Information

Applicable privacy law gives you authority over your information kept by Habtam Bet. You can request everything we have on file. You're able to fix wrong data or ask for erasure (subject to storage rules). You can get your details in downloadable format for transferring elsewhere. You can decline specific data handling types, though this could restrict your platform access. Opting out of sales emails anytime won't harm your gaming experience.

Want to exercise these rights? Get in touch with us at [email protected] including your full name and account number. We'll check your identity and send a reply within 30 days.

12. Players Under 18

Habtam Bet's minimum age is 18 years. We don't purposefully collect information from underage individuals. Should we identify a minor's account, we'll terminate it right away and wipe all records. Ever notice a minor on Habtam Bet? Tell us immediately at [email protected].

13. Account Exclusion and Responsible Gaming

Requesting self-exclusion registers a permanent block preventing all your gambling activity indefinitely. Setting a voluntary spending ceiling gets enforced continuously against your deposits. Reaching out to support about gaming problems makes a file of your concern and our response (including any restrictions we put in place).

Problem gambling bothering you? The National Lottery Administration and these support options are here: BeGambleAware, GamCare, and Gambling Therapy.

14. When Your Data Gets Breached

A security incident leaking your data would bring fast notification from Habtam Bet to your email address. We'd tell you which details were affected, the incident timing, and what we did to safeguard your account next. We'd share steps to protect yourself too. Reporting to government bodies would follow legal requirements.

15. Outside Links and Third-Party Services

Our pages may direct you to external sites for payment gateways or gaming responsibility info. These outside platforms' privacy rules don't fall under our authority. Moving away means their terms control, not ours. Look at their statements before you enter personal info. Following an affiliate or promotional path means that company learns about your click, though we don't shape their information practices.

16. Modifying This Privacy Statement

We're able to change this privacy statement whenever necessary due to business changes, legal demands, or new tech. Major updates reach you by email or a noticeable website alert. Continuing to use Habtam Bet signals acceptance of any new terms. We suggest reviewing this statement occasionally. The most recent change date displays at the page's bottom.

17. Get in Touch

Got questions on this policy, want to exercise data rights, or need to report a privacy problem? Reach Habtam Bet here:

Data Protection Coordinator
Message: [email protected]
Location: Global Ad Ventures Ltd., Addis Ababa, Ethiopia
Regulated by: National Lottery Administration (Ethiopia)

Most recent revision: May 1, 2026